Support and trust card
Privacy Before Support Email
A public card for checking privacy boundaries before emailing support without health details, records, screenshots, or identity documents.
Terms to recognize
- support email
- leave out details
- privacy boundary
- product question
Source-aware context
Source-aware context: static support-boundary, privacy-records, and clinic-question education for non-sensitive product support only.
Source context is bundled into the public static education model. The public website does not fetch live clinical sources, personalize guidance, or update advice based on user data.
Reading rhythm
- Start with the card indexChoose the bounded preview that matches the question you are trying to frame.
- Privacy Before Support EmailRead the terms, source context, and public boundary at your own pace.
- Support boundariesContinue gently with a related public education page.
- Privacy noticeContinue gently with a related public education page.
- Privacy and RecordsContinue gently with a related public education page.